Do not assume it does. Our Safety App page lists Duty to Warn documentation. It does not establish that the module automatically sends a customer notice. Before changing your notice process, ask us to show what reaches the customer and which dated records the office can find.
By Bill Stomp · Last updated:
Primary sources: 49 CFR 192.616 · 49 CFR 192.16.
What does the product page say?
The Safety App page lists Duty to Warn records with inspection and photo modules. That description does not tell you how a notice is sent, who gets it or how receipt is tracked.
For a demo, split the task into three parts. What was sent? Who was it sent to? What does the app record? A tank photo can help document field work. It does not answer those notice questions.
What should we ask to see?
We suggest following one customer through a demo. Show the recipient and exact notice. Show how it reaches them. Find the dated record. Then show what happens if sending fails. Get the agreed scope in writing before changing your process.
49 CFR 192.616 paragraph (j) sets the twice-yearly message duty for a master-meter or petroleum-gas operator who does not transport gas as a primary activity. 49 CFR 192.16 has a separate buried-pipe notice and evidence rule. Neither treats an internal tank photo as the required notice.
Questions owners ask
Does an inspection photo prove the customer was warned?
No. A photo shows what it captures. Alone, it does not prove which notice reached which person or whether they understood it.
Should we stop the existing mailing when we start the app?
Keep the approved process running while you check the app’s actual scope. Have any proposed change reviewed for your operation.
Where can we ask about the module?
Ask Propane Safety Pro for a notice-workflow demo. Bring the message you need to send. Ask to see the recipient, sending and record steps.
General information, not legal advice. Check your system’s rules with your pipeline regulator and your own lawyer.
Request a demo of your customer-notice workflow. Bring the current notice and the record you need to keep.