Propane Policies and Procedures Manual, Written for You
A propane policies and procedures manual is your company's written rulebook for safe work: deliveries, tank sets, leak calls, plant transfers, training and records. Propane Safety Pro writes it to match how your crew really works. You fill out one form, about an hour. We usually build the manual within a week.
Reviewed Oct 2026
Get your manual quote
Tell us a little about your company. We reply the same business day.
What's in the manual
- Your safety policy, and who owns it by name and title
- Deliveries: the bobtail pre-trip, placards, filling, and what a driver does when something is wrong
- Plant and bulk storage
- Service and installs
- Training, and how you keep proof of it
- Leak calls, emergencies and the call list
- Records: what you keep, where it lives, how long you hold it
Scoping duties for dispatch and the office as well as drivers? Read how office staff fit into a propane P&P manual. Bring your office job roles and one call-routing or record-filing handoff for scope review. Leave customer details out of examples; office duties do not qualify staff for technical field decisions.
Your drivers already know the rule
Your drivers tell customers to leave first and call second. Your manual says your own crew does the same, in writing, with names on it. That is what a manual is: the way you already work, written down so every branch does it the same way.
"We already have one"
Most owners do. It's a binder someone built years ago, and nobody has opened it since. Does it still match how your drivers run today? Send it to us. We'll tell you what is stale and whether it needs a rewrite or a refresh.
How it works
- You get one form: your plant, trucks, crew and how you run.
- The owner or safety lead fills it in. About an hour. No site visit, no meetings.
- We write the manual for your company, not a template with your name on top. It's usually built within a week of your finished form.
- You get print-ready books. Want to see one first? See sample pages
Ordering for more than one branch? Bring a location list and flag differences in equipment, work and contacts at each yard. Read how to scope a safety manual for multiple branches, then ask Propane Safety Pro to confirm which locations and documents the quote covers.
Before putting the written procedures to work, plan the handoff: identify the manual version and the person responsible for instruction and records. A signed manual receipt shows what an employee was asked to acknowledge. Instruction and qualification records need a separate process for your training lead to decide. See what a manual order supplies and how to plan employee training separately.
Need the DOT security plan too? We build it from the same form. DOT Hazmat Security Plan
Answers for propane operators
Who reads it
Your state inspector. Your insurance company's loss-control auditor. And on the worst day you ever have, a lawyer. What you wrote down, and whether you followed it, is the whole case.
Insurance professionals at Aegis, Nationwide, and eMaxx Assurance Group have recommended Propane Safety Pro to propane operators they work with.
Who writes it
Bill Stomp built Propane Safety Pro. He is a war veteran who personally ran over 87 propane branch offices across 12 states, and he has helped more than 200 propane companies improve their profits, sales, safety and operations.
Questions and answers
What should a propane policies and procedures manual include?
Deliveries and out-of-gas calls, leak response, tank handling, bulk plant transfers, driver and DOT duties, training records and incident reports.
Is a written manual required?
Several rules call for written plans, like the DOT security plan and OSHA's hazard communication and emergency action plans. NFPA 58 also calls for written operating and maintenance procedures at bulk plants, and documented training for the people who handle propane. One manual keeps them all in one place.
How often should we update it?
Once a year is a good habit. Update it sooner when a rule, a piece of equipment or the way you work changes.
Who signs off on it?
The owner names one person who owns the safety policy, by name and title. That person signs off and keeps it current.
How much of my time does it take?
About an hour, on one form. If we need one more thing, we call you.
How fast do we get it?
It's usually built within a week of your finished form.
The manual says how your crew works. The Safety App proves they did it: a dated photo record from every delivery, on a monthly plan. See the Safety App
Get your manual quote
Tell us a little about your company. We reply the same business day.
General information, not legal advice.